Privacy Policy
1. PRIVACY POLICY
PRIVACY STATEMENT
3.1 What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we
collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol
(IP) address in order to provide us with information that helps us learn about your browser and
operating system.
Email marketing: With your permission, we may send you emails about our store, new products
and other updates.
3.2 How we use collected information
Chakkizza collects and uses Users personal information for the following purposes:
3.2.1 To improve customer service
Your information helps us to more effectively respond to your customer service requests and
support needs.
3.2.2 To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the
services and resources provided on our Site.
3.2.3 To improve our Site
We continually strive to improve our website offerings based on the information and feedback
we receive from you.
3.2.4 To process transactions
We may use the information Users provide about themselves when placing an order only to
provide service to that order. We do not share this information with outside parties except to
the extent necessary to provide the service.3.2.5 To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to
them.
3.2.6 To send periodic emails
The email address Users provide for order processing, will only be used to send them
information and updates pertaining to their order. It may also be used to respond to their
inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they
will receive emails that may include company news, updates, related product or service
information, etc. If at any time the User would like to unsubscribe from receiving future emails,
we include detailed unsubscribe instructions at the bottom of each email or User may contact
us via our Site.
3.2.7 How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit
card, place an order, arrange for a delivery or return a purchase, we imply that you consent to
our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask
you directly for your expressed consent, or provide you with an opportunity to say no.
3.2.8 How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you,
for the continued collection, use or disclosure of your information, at anytime, by Contacting Us
at [TBD] or Mailing us at: [TBD]
3.2.9 Disclosure
We may disclose your personal information if we are required by law to do so or if you violate
our Terms of Service.
3.2.10 Payment
We use Razorpay for processing payments. We/Razorpay do not store your card data on their
servers. The data is encrypted through the Payment Card Industry Data Security Standard
(PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is
necessary to complete your purchase transaction. After that is complete, your purchase
transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security
Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and
Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store
and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on
https://razorpay.com
3.2.11 Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are
required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand
the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are
located in a different jurisdiction than either you or us. So if you elect to proceed with a
transaction that involves the services of a third-party service provider, then your information
may become subject to the laws of the jurisdiction(s) in which that service provider or its
facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you
are no longer governed by this Privacy Policy or our website’s Terms of Service.
3.2.13 Links
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.
3.2.13 Security
To protect your personal information, we take reasonable precautions and follow industry best
practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or
destroyed.
3.2.14 Cookies
We use cookies to maintain the session of your user. It is not used to personally identify you on
other websites.3.2.15 Age of Consent
By using this site, you represent that you are at least the age of majority in your state or
province of residence, or that you are the age of majority in your state or province of residence
and you have given us your consent to allow any of your minor dependents to use this site.
3.2.16 Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If we
make material changes to this policy, we will notify you here that it has been updated, so that
you are aware of what information we collect, how we use it, and under what circumstances, if
any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred
to the new owners so that we may continue to sell products to you.
3.2.17 Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about
you, register a complaint, or simply want more information contact our Privacy Compliance
Officer at [TBD] or by mail at: [TBD]2. CANCELLATION AND REFUND POLICY:
At Maie Chakki Atta, we understand that sometimes plans change. If you wish to cancel your
order, please do so as soon as possible before the scheduled delivery date. You can easily
initiate the cancellation process by contacting our customer support team through our provided
channels. We appreciate your prompt communication, as it helps us serve you better.
Your satisfaction with our products is our top priority. If you receive a damaged or defective
product, please reach out to us within [X days] of receiving your order. We will initiate a prompt
investigation and, if necessary, arrange for a refund or replacement, as per your preference. We
value your trust in Maie Chakki Atta, and we're committed to resolving any issues to your
satisfaction.
3. RETURN POLICY
We strive to deliver the best quality Chakki Atta to your doorstep. If you are not completely
satisfied with your purchase for any reason, please contact us within [X days] of receiving your
order. We will guide you through our return process, which may include returning the product
to us. Once we receive the returned product and verify its condition, we will process your
request for a refund or replacement, as per your preference. Your feedback is important to us,
and we aim to make your shopping experience with us as hassle-free as possible.
Please note that specific details such as the number of days for refunds or return procedures
may vary based on the actual policies set by Maie Chakki Atta, and it's advisable to refer to the
company's official website or contact their customer support for the most accurate and
up-to-date information regarding their policies.